CLAIM SUBMISSION

Tracking

Sender

Recipient

Package/Claim

Documents

Payments

Review

Completed

Claim Submission Instruction

In order to qualify for a claim, your package has been lost in transit, with the recipient reporting non-receipt after 15 days from the ship date, or the product has been delivered damaged. The claim submission process involves providing package level details. Once your claim is submitted, your claim checklist will display the required documents we will need in order to process your claim. This checklist is custom to the information provided during the claim submission process. Once your claim has been submitted, please use the Communications tab to communicate directly with your assigned claims adjust if you have any questions or concerns. Please save this webpage to access your claim in the future. At the end of the claim submission process you will have the ability to create an account for easier claim access moving forward.

Claim Contact Information

Sender Information

Recipient Information

Package/Claim Information

If YES, please provide further information and arrange to send to Cabrella at 7164 Melrose Avenue, Los Angeles, CA 90046
$ 0.00
$ 0.00
$
If declared amount includes cost of shipping, please provide shipping charge
$

Upload Documents

Based on the type of claim you have filed, the list below represents the minimum requirements to complete the file for claim adjustments. Additional documents may be required after initial review. If you have access to these documents now, please upload them; if not, you can complete claim submission and can upload the documents at a later date.

Payments

Once your claim is approved, the payment will be issued using the information below.

Payee Information

Payment Information

Review & Confirm

Contact/Sender Information:
Contact Name:
Contact Phone:
Contact Email:
Sender Name:
Sender Phone:
Sender Email:
Origin Address:
Recipient Information:
Name:
Phone:
Email:
Address:
Address Type:
Package Information:
Carrier:
Service:
Tracking #:
Date of Shipment:
Date loss was discovered:
Carrier Claim #:
Outer packaging:
Order ID:
Claim Information:
Claim Type:
Description of Loss:
Description of Contents:
Declared Amount (USD):
Insured Amount (USD):
Claim Amount:
Shipping Charge:
Detailed statement of claim:
Payout Information:
Payment Type:
Routing Number:
Account Number:
Name:
Address 1:
Address 2:
City:
State/Province:
Zip/Postal Code:
Country:
Phone Number:
Email Address:

Claim Submitted!

You will receive an email with with the summary of your newly created claim!
View Claim

Add this claim to your account

By creating an account or logging in to your account, you will be able to view history of all your claims without tracking number.